Insights on salary and incentive payments

Today, most compensation models are primarily based on either a salary or a net- or gross-revenues basis, with some type of bonus or incentive component. Most income packages new physicians are offered are determined primarily by regional market factors and compensation surveys conducted by organizations such as the Medical Group Management Association, the American Medical Group Association, and the American Medical Association, among others.

“Ninety-nine percent of the time, compensation will be consistent with the marketplace. That’s the bottom line,” says Hobart Collins, a principal with the Medical Group Management Association in Englewood, Colorado. Although some contract terms regarding time to partnership, work schedules, or incentive structures may offer some room for negotiation in markets where certain physician specialties or services are in short supply, Hollins notes, most young physicians should expect their compensation to reflect what other physicians with comparable skills and experience will earn. For that reason, in selecting an opportunity, physicians should focus less on the compensation model and more on whether the position is a good fit.

“It would be a mistake to make a decision based solely on the compensation model. Look first for the right opportunity — clinically, professionally, and personally,” Collins says. “Physicians should remember that the groups they join all will have arrived, after years of discussion, at the compensation plan that works best for them.”

These days, physicians are not likely to see wide variations in compensation structures. The prevailing model now is a salary or net-income guarantee with a potential bonus or incentive add-on, says Mark Smith, executive vice president of the national recruitment firm Merritt Hawkins and Associates of Irving, Texas. “Compensation has never been so simple, and the vast majority of physicians starting out will be compensated with a salary plus a bonus or incentive of some type,” Smith says. “So the issue for comparison purposes becomes: What is that incentive or bonus, and when and how does it kick in?”

Jennifer Shu, M.D., a New Hampshire pediatrician, discovered early on that the way an incentive plan is structured is more important than the fact that it’s available. When she accepted her first job out of residency in San Diego, she was offered the opportunity to earn up to an additional $10,000 a year provided her billings exceeded a certain amount at year-end. The problem was that the higher earnings were unrealistic.

“The bar was set so high, it wasn’t humanly possible to [earn] the incentive payment,” Dr. Shu, a former board member of the American Medical Association’s Young Physician Section, recalls. “Until you get into the practice setting and figure out how many patients you can see and still provide good care, it’s hard to know whether the incentive plan is realistic.” Now in her eighth year of practice, Dr. Shu urges physicians who are offered incentive plans to request details about how the plan works in practice — not theory — and whether young physicians have actually received incentive payments.

Collins explains that the bonus or incentive in any event is likely to be “of modest potential” for the first and second years of practice, as most groups hope to merely “break even” on the newly hired physician in the first year.

Despite the move toward less complexity in compensation models, some young physicians may find themselves with a steep learning curve when they’re changing jobs or trying to weigh one opportunity against another. Anthony Barile, M.D., an infectious disease specialist in Melbourne, Florida, experienced an eye-opening adjustment when three years ago he moved from his first position with the U.S. Navy to a 100-physician multispecialty practice. “Basically, I went from a position where I was paid according to my rank to one with a very complicated compensation formula,” says Dr. Barile.

Now working under a productivity-based compensation structure (see description below), Dr. Barile is paid 50 percent of his own collections, with the remaining 50 percent earmarked for overhead expenses. He also receives a quarterly bonus based on revenues from the group’s ancillary services, such as laboratory, radiology, and cardiac catheterization services, in a complicated formula that provides a higher percentage of those revenues to partners than to nonpartners. Admitting that it’s taken him nearly three years to make sense of the compensation plan that dictates his earnings, Dr. Barile recommends that physicians ask for a detailed illustration of how the plan works in practice.

Even if there’s little room for negotiating a compensation model or amount, it’s important, nonetheless, to gain a basic understanding of the different prevailing models. Physicians should understand not only how these models are structured, but also how the compensation plan may affect practice dynamics, group-member relations, and long-term earning prospects. Following are common compensation models physicians are most likely to encounter during their job search and each model’s possible pros and cons.

Straight salary/minimum-income guarantee or salary plus bonus/incentive. Most often seen in large HMOs, academic settings, and large corporate- or physician-owned practices, these closely related models are perhaps the most straightforward, because the income level is set and physicians know how much they’ll earn. When a bonus or incentive is added in, physicians should inquire about how, when, and under what conditions the sum is paid. The minimum-income guarantee, with or without bonus, is the most prevalent model today for new physicians starting out.

Pros and cons: These salary models are essentially worry-free for young physicians, so they offer a sense of security. But without the bonus component, which is usually based on the group’s total earnings, they offer little long-term financial incentive if there is no “ownership track,” and may ultimately either discourage entrepreneurship or support minimum-effort work standards.

Equality/equal shares. This model, considered the easiest from an administrative standpoint, is based purely on economics: after expenses, the remaining revenues are allocated equally among the group’s physicians.

Pros and cons: On the plus side, this structure discourages over-utilization and doesn’t require complex mathematical formulas. The possible downsides are that the model presumes all physicians are equally skilled, equally productive, and most importantly perhaps, equally motivated to work in the group’s best financial interest. That means “high producers” have little long-term incentive and low producers may be allowed to ride on the financial coattails of the more productive physicians. Nonetheless, many single-specialty groups adopt this model on the premise that all services, even those for which reimbursements are lower, are valuable and necessary to a group seeking to operate a full-service practice.

Production- or productivity-based compensation. This model, with its myriad variations, can be fairly complicated. Essentially, physicians are paid a percentage of either billings or collections, or they are paid based on the resource-based relative value scale (RBRVS) units assigned to procedures or patient-visit types. The overhead costs of the practice — both fixed and variable — are allocated among the physicians.

Pros and cons: The possible advantage of this model is that it both encourages and rewards extra effort by individual physicians. In that also lies the potential downside: it can create a competitive intragroup environment that some physicians might not find appealing or that can deter citizenship. The productivity model and relative overhead allocation can also be difficult to manage administratively and politically. “Physicians need to understand their personal objectives. If they’re interested in a very collegial environment, they might not want to be in a group where each physician is paid on his or her own production, because that will be pretty competitive,” says Cornett.

Physicians should also determine whether their earnings in a productivity-based scheme will be based on their billings or on collections. If earnings are collections based, it behooves the physician to determine what percentage of billings the group typically collects, as well as how quickly — or slowly — reimbursement is received.

Patient mix also comes in to the picture in productivity-based compensation, so it’s advisable to inquire about relative percentages of commercially insured, Medicare/Medicaid insured, and uninsured patients seen in the practice, as well as how new patients are assigned. For example, a physician whose patient base consisted primarily of Medicare or Medicaid patients would earn less than a counterpart whose patient base was primarily commercially insured, as Medicare/Medicaid reimbursement tends to be the lower of the two.

Excerpt from Physician Compensation Models: The Basics, the Pros, and the Cons, New England Medical Journal, October 18, 2011

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Residency Program Reputation and the Job Market

A resident asks if the relative prestige of the training program matters when looking for a job.

If you’re looking for a job at a prestigious academic institution, or in a very competitive area such as New York City or are competing for a fellowship spot, I think that it is worthwhile to be at a top-rated residency program. Otherwise, I rarely have employers asking me for graduates from the top-rated residency programs. Most employers such as hospitals and rehab companies don’t even know which residency programs are ranked best.
Private practices typically don’t have a preference for residents from top-rated residencies. I don’t see more job offers to graduates of top-rated residencies. I also don’t see graduates from top-ranked residency programs commanding higher compensation. I more often hear of a preference for a resident because he/she came from the same residency program as the employer.
Employers most often prefer residents who have a connection with their area. It can be through family, the residency program being in the same state, hobbies that match the area’s features, etc. Employers want a doctor who will stay for the long-term and doctors who are familiar with the area tend to stay longer.

Interview Tip – Practice the questions, not just the answers!

Here is some advice to consider when being interviewed.   Listen to the questions being asked.  Relax as much as possible so that you can understand the questions being asked.  It’s not good to provide an answer that doesn’t address the question.  This happens when we’re not listening well.    I’m not talking about not understanding the question in which case you should ask for it to be rephrased.  I’m talking about the unconscious situation when you don’t realize that you didn’t hear the question.   So you might want to not only practice answers to questions but to practice repeating the question if you’re working with a someone who’s posing sample questions to you.  They can then tell you whether you listened and have stated the question correctly.

Steps to Recruiting A New Physician – Part 2

11.  Make the doctor candidate feel like they’re the only one.

12.  Discussion during the first visit – discuss any start-up support, how attractive the job is, present the salary and/or guarantee and/or stipend range, benefits

13.  The interview process should be no more than 2 trips otherwise you may seem indecisive.  The more people in the interview process, the more confusing it is to the doctor candidate.  Do not include someone in the second interview that wasn’t in the first interview if at all possible.

14.  Give a deadline to contract signature.  Phone the doctor candidate during this time to stay in touch.  A drop-dead date of 2 weeks from the contract presentation is reasonable.

15.  Once the contract is signed, send a congratulatory gift, invite the physician and spouse for a getaway weekend to get to know the medical staff and community.   Send announcements to department heads, community doctors, healthcare/political organizations, order stationery and business cards, purchase a subscription to the local newspaper for the doctor and plan a welcome reception.

TO BE CONTINUED

Steps to Recruiting a New Physician

STEPS TO BRINGING ON A NEW PHYSICIAN

1.  Prepare an itinerary for the candidate’s visit to include names and titles of the people the candidate will be meeting.  Provide this itinerary to the candidate before the visit.

2.   Allow for time for the candidate and significant other to see the community; Monday and Friday visits allow the weekend for this activity

3.  Make the travel arrangements or reimburse the candidate quickly for travel receipts presented

4.  Have a basket of local goodies in the hotel room upon the candidate’s arrival.

5.  Fill their hands with paraphernalia, e.g. brochures on the area, local newspaper, housing, etc.

6.  Ask if a babysitter will be needed

7.  Remember that this person must be sold on the facility, your physicians and the community and made to feel they will be proud to associate with them!

8.  Make sure there are no mixed signals during the interview process.  Prepare staff to avoid this if necessary.  Make sure all involved on the agenda will be saying the same things re:the job, area, medical community, policatial and/or third party culture, etc.

9.  Don’t allow the candidate to meet with a potentially hostile practice representative.

10.  Be on time for dinner.

Which is better-Private Practice or Hospital Affiiliation?

A physiatrist recently asked me whether it’s better to affiliate with a private practice or a hospital.  I think there are inherent advantages and disadvantages with each type affiliation.  Here are some of my thoughts:
Private Practice:
*  Smaller so is able to be more flexible and adaptable to health care changes
*  Better chance to have a more rewarding compensation with the potential of partnership
*  Smaller so it doesn’t have the capacity to provide a health care continuum to fit possible payor’s needs
Hospital:
*  Larger so may have a better handle on changing health care environment
*  Better benefits
*  The doctor may have less leverage as it’s doctor versus administration

Charging a New Doctor Who Leaves Before the Contract Term

I was recently asked by a practice who is looking for a doctor if it is common for the practice to have a financial penalty should the doctor leave before the end of the contract term.    This is the case usually when the new doctor was paid an income guarantee, an advance, a relocation allowance, etc.    If not, then a financial penalty is not usually the case.    I obtained this information from Physiatry Reimbursement Specialists, Inc.,  a national billing and practice management company serving Physiatrists all over the U.S. for 20 years, 1-800-324-4777, www.Prsinc.com

Cover Letters

Usually, I don’t recommend a cover letter.    Most of the individuals who review curricula vitae do not have the time to review more than the curricula vitae.  The only time I would recommend a cover letter is if you have something to feature about yourself which isn’t in your curriculum vitae.

I can’t provide you with a sample cover letter as it has to be specific to you but what follows is a sample of a cover letter minus your specifics.  It might be helpful to include your philosophy of practice and goals, if you know enough about the practice that you’re sure they’re a match with it.

Date

Name and Address to whom you are sending the letter

Dear ____________:

I would very much like to learn more about your practice opportunity, to include your needs and the goals of the opportunity.   I am certain I have the background and commitment to fill this position.

Body of the letter specific to your skills, experience, training, etc.

Thank you for your kind consideration.  I look forward to hearing from you.

Sincerely,

Contract and billings

Question from a Physiatrist Today:Is it a new and perhaps now ongoing item in contracts that if monies are due back for Medicare that the doctor employee will be responsible for his/her share?

Answer: No, the physician employee should not be responsible for anything after or during termination for this issue. This is a billing issue, that is unrelated and beyond his/her control. However, there would be one exception – if the physician is audited, and his/her documentation does not support the level of billing, and is then asking for a refund – then it could be on him/her. It depends on how the contract is written.
Answer contributed by Liz Lee, PRS, Inc., 817-284-9850, 1-800-324-4777, 817-907-0370 Mobile, Website: PRSinc.com

Personality Interview Questions

More and more entities are asking behavioral-type questions during the interview. I even had one practice require that candidates talk with an employment psychologist. These questions require more thought than the standard questions so you should prepare your answers. They delve into your personality. Here are some behavioral questions:

1. Describe your approach with patients? Show empathy and compassion in your response. Note items such as attention to listening, interest in patient education, and engaging the patient in conversation when responding to this question.
2. Tell me about a specific patient who came to you unhappy with the care they received elsewhere. How did you handle it? Once again, show compassion and empathy when answering this question. Your answer will inform they how you deal with worried patients. The same attitude should be displayed in your answers to the following questions too.
3. Please describe a difficult patient, family member or colleague with whom you had to work and how you handled the situation.
4. Please describe a difficult patient, family member or colleague with who you had to work and how you handled the situation.
5. Tell me about a specific patient who came to you unhappy with the care they received elsewhere. How did you handle it?
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